If plans change
You do not pay anything on this website. All payments are made at the restaurant or hotel, so there is nothing to refund online.
Food orders
- Tell the waiter or call us before the kitchen starts cooking and we will cancel it at no charge.
- Once cooking has started we may not be able to cancel; you pay for what was made.
- If an item is wrong, cold or not what you ordered, tell us right away and we will replace it or take it off the bill.
- Delivery: if you refuse a delivery that was cooked as ordered, we may ask you to pay for the food.
Room bookings
- You can cancel a request or a confirmed booking at any time by calling us or sending a WhatsApp message. Nothing has been charged online.
- If you paid an advance at the hotel, it is returned in full when you cancel at least 48 hours before check-in. Later cancellations or no-shows may keep one night's charge. The confirmation you receive is what applies.
Banquet
Any advance and cancellation terms are agreed in writing when the booking is confirmed.
Contact
Call +919189491891 or email birchrestro@gmail.com.